Swain Techs can now assist you with voice and carrier connectivity issues.  The convergence of voice and data communications services is now commonplace.  Technologies like Voice Over IP and hybrid voice networks can save your company thousands of dollars a year in unnecessary telecommunications expenses. 

Mobility device data services (such as Windows Direct Push and Blackberry Enterprise Service) can boost employee productivity by two or three times.  Let Swain Techs evaluate your telecommunications arrangement by applying proven cost savings technologies in the VOIP, hybrid and mobility areas.      

We help you:

• Choose and implement a digital, analog or VOIP phone system for your office.
• Wire telephone and Category 5/6 data cabling for advanced systems.
• Integrate ISP and Exchange e-mail on you PDA or Smartphone
• Act as a liaison to telecom carrier for enterprise voice and data lines such as T1, DSL, T3 and Fiber Optic connections.

Rates

Onsite Service

• Mon - Fri (9am-5pm): $110 / hour (minimum 1 hour, billed in ½ hour increments thereafter)
• After-Hours & Holidays: $150 / hour (minimum 2 hours, billed in ½ hour increments thereafter)
• Emergency Response: 25% Surcharge (4-hour guaranteed emergency response)

Trip Charges

• Up to 25 miles: $40.00
• Center City Philadelphia: $50.00
• 25 to 50 miles: $60.00
• 50 to 80 miles: $80.00
• Over 80 miles: $0.75 / mile traveled (both directions)

In-Shop Service

• General Charges: $125 bench-fee per system per incident (includes all service work performed to resolve issue)
• DVD Data Backup: $45 fee per backup up to 1 DVD ($5 / additional DVD)
• Data Recovery: $245 fee per drive (software recovery attempt of damaged, deleted or corrupted information)
• Pick-up / Drop-off: $20 + applicable trip-charge (up to 10 minutes for delivery/reconnection)

Remote Services

• Remote/Phone Service: $110 / hour (minimum ½ hour, billed in ½ hour increments thereafter)

See our entire Rate Schedule for more information and for information about our other services.